We are looking for a Customer Service Receptionist to join our Trafford Park team.
Apply now to not miss out on this fantastic opportunity!
Established in 1986, The Vella Group is one of the largest independent repair groups in the UK. The company remains founder owned, with a team of experienced staff and management. This mix of professional and family values helps us deliver a quality, forward thinking service, whilst not losing the personal touch.
The Vella Group is continuing to expand it's footprint across the country, gaining four new sites in the last five years, with our latest Bodyshops located in Liverpool and Manchester.
With each new build we continue to raise the bar, and our Manchester Trafford Park site is nothing short of exceptional.
Company culture is incredibly important to us. We want the successful candidate to believe in the business core values and promote them through their everyday actions, we want all our staff to take pride in the quality of their work. Due to being a customer facing role, the highest level of customer satisfaction at all times is expected, whether this is in person or on the phone, delivering what's important to each individual is key.
Customer Service Receptionist are the face of the Company, therefore a desire to deliver extraordinary customer service is a must, as well as the ability to handle customer concerns and develop an exceptional resolution. Within this role, you will be required to arrange collection and delivery of customer's vehicles.
Working in closely in partnership with our Customer Service Drivers and Vehicle Damage Assessors, to ensure that decisions are made to guarantee an exceptional customer service is delivered to all our customers. As a family business we pride ourselves on being a close-knit team, and a culture of sharing knowledge of best practice with each other.
Perks and Benefits:
Head Office Gillibrands Road, Skelmersdale, Lancashire WN8 9TA.
Telephone 01695 734185
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